Privacy policy

Draft for legal review. This text is not yet in force.

This policy explains what personal information Indus Genetics & Innovation (“IGI”, “we”) collects through indusgenetics.com and the IGI research portal, why, and what you can ask us to do with it.

Last updated: 5 November 2026

Who we are

Indus Genetics & Innovation is a horticultural research, genetics and propagation organisation based in Pakistan. You can reach us about privacy at info@indusgenetics.com.

What we collect

  • Enquiries. When you use a form on this website we receive what you enter: your name, email address, phone or WhatsApp number if you give one, your organisation, location or planting district, the plants or service you are interested in, and your message.
  • Research portal accounts. If you are invited to the portal we hold your name, email address, organisation and role, a record of what you enter or approve, and the time of each action. Research records may include photos you upload.
  • Technical information. Our hosting provider processes the information your browser sends with every request, such as your IP address and browser type, to deliver the site and protect it from abuse.
  • Your display preference. If you switch the site to dark mode, that choice is saved in your own browser. We do not use advertising or tracking cookies.

How we use it

  • To reply to your enquiry and, if you ask, to follow up about plants, orchard design or collaboration.
  • To run the research portal: to sign you in, show you the data your role allows, and keep an audit trail of research records.
  • To keep the website and portal secure and working.

We do not sell personal information or use it for advertising.

Who processes it for us

We use service providers that process information on our behalf: Cloudflare (website hosting and security), Resend (sending email), Google Fonts (typefaces loaded by your browser) and, for the research portal, Supabase (database, sign-in and file storage). These providers may store or process data outside Pakistan. We share research data with partner organisations only as agreed with them, and partners see only approved results for their own material.

How long we keep it

We keep enquiries for as long as we need them to deal with your request and any follow-up, and for no more than two years after our last contact unless you become a customer or partner. Portal records are kept for the life of the research programme because research data must stay traceable.

Your choices

You can ask us to show you the personal information we hold about you, correct it, or delete it where we are not required to keep it. Email info@indusgenetics.com and we will respond within 30 days.

Changes

If we change this policy we will update the date above. Significant changes will be shown on this page.